Serenity Funeral Home
4217 W Fond du Lac Ave, Milwaukee, WI, 53216
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Wisconsin
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,370–$7,456. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“Randy & Marilyn, Words cannot express how much we appreciate the beautiful service you arranged for mommy. She was so precious to us, and seeing her sent off with such grace meant the world to our family. Thank you for your compassion, patience, guidance, and for creating a space where we could focus on celebrating her life. May God continue to bless your business! The Allen & Lawrence Family”
— Dr. Clarissa Lawrence
“Thankful for the grace, communication, and patience received by Mrs. Baldwin, Mr. Guy, and Serenity Funeral Home staff during time in life that required as much. Services were outlined thoroughly and process was met with compassion and care.”
— Gina Mack
“Sitting here thinking about how much I miss my dad. We had his service there and everything went ok... He was cremated I called everyday for over a month to see when I can go pick him up. One-day I called and they told me they gave him away to a lady with the same last name (his sister). Even though I am the one that signed the paperwork. It's been 6yrs and I have yet to see my dad's ashes. I feel extremely disappointed.”
— Jessica Stewart
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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