Miller Mortuary and Crematory Services
202 Avenue Q, Lubbock, TX, 79415
License #fe9361
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Texas
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,370–$7,456. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“I’ve had the privilege of working with Miller Mortuary and Crematory Services in a professional capacity, and I cannot speak highly enough of their dedication to the families they serve. They approach every situation with compassion, patience, and a genuine desire to ease the burden for those going through incredibly difficult times. What stands out most is their ability to seamlessly balance professionalism with heartfelt care. They take the time to guide families through the process, offering support, clarity, and dignity every step of the way. It’s clear that their mission is to serve not just with skill, but with empathy and respect. Miller Mortuary is a trusted partner, and I would not hesitate to recommend them to anyone in need of compassionate, high-quality mortuary and cremation services. Their commitment to families is truly exceptional.”
— Chris Crandell
“I am part of a full service funeral home, and we have the company’s care center to assist other locations in our family. Due to the busyness of the season, and the distance from Waco to Lubbock I choose to allow miller to handle every aspect. I could not be happier with that decision. They are kind, professional, clear, efficient, and have amazing rates. I would highly recommend using millers for all your needs in their area. Wish there were more out there. Thank you Miller Mortuary for being an assest and true partner in caring for our family. It means more than you know.”
— Kris Rhodes
“One thing I can say, is that no matter how ugly this business can get I always leave their facility with a smile on my face happy that I was able to interact with the staff. They are one of a kind that always has a positive attitude and not one single employee has ever failed to offer their hospitality to anyone that walks through the door. I’m a little envious of their atmosphere😊 I would also like to reiterate how kind and considerate and thoughtful they are when it comes to the dignity and respect families deserve in these times and unfortunately,, we can’t always control the actions or procedures of other government entities that we have to rely upon in order to receive the proper paperwork to transport a body outside of the county or state. I would bet my last dollar that try to rush as much as they can when they can. They should have five stars, all across-the-board in my opinion.”
— Andrews Corgill
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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