Resthaven Funeral Home & Crematory, Inc. at Resthaven Memorial Gardens
9501 Catoctin Mountain Hwy, Frederick, MD, 21701
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Maryland
$2,869 – $9,025
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,869–$9,025. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“My husband’s cemetery vase was jammed tight on his plaque. The staff came out right away and fixed it the same day. They even put my daughter’s flowers in it for us. Thank you guys. We appreciate it.”
— Hope Butler
“From the very beginning, Branham was caring, compassionate, and professional. Any time we had questions, he took the time to answer them thoroughly and made sure we always understood each step. His knowledge and calm presence brought us so much comfort during such a difficult time. Whenever we needed him, he was there — checking on our family, offering support, and ensuring every detail was handled with care. After the service, he even took the time to personally greet and shake hands with our loved one’s family, which meant so much to us. He is truly a man with a heart of gold, and his coworkers were just as kind and supportive. We’re deeply grateful for everything they did to make this experience as gentle and meaningful as possible.”
— Courtney Torreyson
“The team at Rest Haven is nothing short of extraordinary. From the moment we connected with them, it was clear that we were in the hands of people who genuinely care, not just about the logistics, but about the people they serve and the emotions involved. Their compassion, professionalism, and attention to detail were evident in every single interaction. Everything was flawlessly organized from beginning to end. They took the time to listen, understand our wishes, and personalize every aspect of the service to reflect exactly what we wanted. Their communication was consistent and reassuring, which brought us so much peace during a very difficult time. Victoria, in particular, was truly exceptional. She treated our loved one with the utmost dignity and respect, and her calm, caring presence made all the difference. On the day of the service, every detail was beautifully executed. We didn't have to worry about a thing, they took care of it all, allowing us to focus on honoring and remembering our loved one. We are forever grateful for the incredible care and support we received. Rest Haven made an incredibly hard moment feel manageable--and even beautiful.”
— Krystal Bushell
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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