Metropolitan Funeral Services
5605 Portsmouth Blvd, Portsmouth, VA, 23701
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Virginia
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,495–$7,848. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
What Families Say
“Metropolitan Funeral Home, This July marks five years since my husband's passing. Due to my overwhelming grief, it took me four years to muster the courage to review his funeral service. The recording, provided by Metropolitan in a zip case, revealed a shocking mistake: it was a recording of another man's funeral. I was taken aback by this error. To make matters worse, I recalled the disrespect shown by the limo driver on the day of the funeral. Despite the heavy rain, he rudely asked if we would get out of the car or not. This experience was a huge turnoff. I contacted the funeral home to request the correct recording. Unfortunately, I had to follow up to confirm, which shouldn't have been necessary given their mistake. Recently, I attended my cousin's funeral, which was handled by a same funeral home. Unfortunately, my experience with Metropolitan has led me to take my business elsewhere.”
— Naomi Davis
“I literally had such admiration for the services i have experienced in the last several years using Metropolitan Funeral Home. But, my perspective has has changed drastically after the experience I had today. I've always used the Norfolk locations and they had been absolutely wonderful. The director at the Portsmouth location ( the lady with long locs) was so unprofessional, rude, and lack any empathy for my family during their loss. Had i known that the director at the Portsmouth location would have behaved so poorly, i would have never suggested their services to be used. Everyone else whom worked at the Portsmouth location was so kind and helpful. It's a shame that one bad apple ruined the bunch. She is definitely in the wrong profession.”
— Kimberly Young
“My family and I are truly thankful for the outstanding service we received throughout the process of planning my mother’s funeral. Mr Cason and his staff were very professional and accommodating throughout our arrangements. Thank you for making this difficult time a little easier to deal with!”
— Christina Bostick
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
Are you Metropolitan Funeral Services?
Claim your free listing to receive the families we connect you with, show your services and pricing, and partner with MedaSynq — at no cost.
Claim your free listing