Butler Funeral Home & Cremation Tribute Center-Chatham
8855 State Rte 4, Chatham, IL, 62629
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Illinois
$2,620 – $8,240
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,620–$8,240. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“Due to unfortunate circumstances, my family had to use Butler in Chatham twice within January. We had pre-planned both of my parents' services in 2022 which helped make finalizing the services go quicker but even so, our situation was one I hope they don't have often. We delayed my father's service for a month with no planned date, waiting for my mom's health to improve. And then we went from no idea to wanting to have the service with a week's time. Our Director Porcelain was one of the most professional and caring people i have ever met. She was always ready to help us to make anything happen that we wanted in either my mom's or dad's service. The entire staff was courteous and pleasant to deal with and made everyone there feel welcome and appreciated and like we were the only thing they had been focusing on since we contacted them. Porcelain even frequently would text me if we hadn't talked in a few days to see if the situation had changed, to check on my mom's health and to make us feel like everything was under control despite the spiraling mess we were in the middle of.”
— LD
“Butler Funeral Home was so patient, kind, understanding and helpful when my mother passed away. Their attention to details ensured a smooth decision making process. The knowledge and professionalism of their staff is second to none.”
— Sue Z
“Staff go out of their way to ensure the best is done for the services. Very considerate during such a difficult time.”
— Susan Minder
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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