Burns Mortuary of Pendleton
336 SW Dorion Ave, Pendleton, OR, 97801
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Oregon
$2,745 – $8,633
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,745–$8,633. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“Both Brian and Bev are very professional and compassionate. Never hesitating to take the time to make a very difficult time just a little bit easier to navigate. I appreciate their patience and compassion.”
— EECCo. CCo
“The worst experience ever. We had my Aunties remains shipped to her sister in North Dakota. She is to be buried in ND with family. When they opened the box, the remains were in the shipping box, nothing else. Clear plastic bag, with metal tag. No One can never unsee something like that. Her remains should have been in a velvet bag. How sad, my heart hurts for my mother and father in law to see that. DEVISTATING! SAD! HEARTBREAKING!”
— donna schiltz
“I have nothing nice to say.”
— Kenola Linfoot
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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