A Simple Service Burial and Cremation, LLC
451 Hospital Dr, Gastonia, NC, 28054
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in North Carolina
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“My mother passed 12/23/2025. I called on Christmas Eve and was in there with Jacob on the 26th. He was amazing! We were worried about some things my mother had when she passed at the hospital and let him know. As soon as Kim had her, she called and let us know everything was there! She inventoried it and since we are out of town she is holding for us. We used Simple Service for my sister in 2022 as well. HIGHLY RECOMMEND.”
— Hallie Wagner
“I called on a Sunday to inquire about cremation services.. I spoke to a representative who took my name and number and assured me I would receive a call back. Yes I know it was Sunday so I figured I would get a call back by Monday maybe Tuesday at the latest we'll it's Wednesday and still no return call. Not very professional or accommodating.”
— gen5honda
“Horrible place - rude and uncaring staff- the blonde “funeral director “ on Monday 5/19 was awful. We had just lost a family member and came here to make arrangements. She came out - huffed at us - put her hand on her hip and loudly stated “well I was about to go to lunch what do you need”. Needless to say we turned and walked straight out ! She didn’t even try to apologize”
— Stephanie Elrod
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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