White Chapel Memorial Gardens
5234 State Hwy EE, Springfield, MO, 65802
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Missouri
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“If you have recently lost a loved one, I am truly sorry for your loss. If you are considering using the services at White Chapel, I would advise you to proceed with caution. While the cemetery itself is beautiful, and some of the staff are professional and caring, the service we received from April Roberts was unacceptable. Over the course of the summer, as our family member’s marker was selected, designed, and prepared for placement, April was repeatedly unprofessional and unreliable. April misrepresented products, failed to return phone calls, miscommunicated dates, allowed her voicemail inbox to become full so that messages could not be received, falsely claimed to have made a follow-up call, and failed to appear at the scheduled time to place our family member’s remains at the cemetery. I am deeply disappointed by April’s lack of professionalism and the way my family was treated. The experience with April added unnecessary stress to an already difficult time. Although we brought our concerns to the management at White Chapel, a month has passed and April has not reached out with an apology or taken any responsibility for the distress her actions caused. Even a simple gesture to make things right would have helped to show a basic standard of professionalism and accountability. It is clear that our family and our concerns were not a priority. I hope that sharing this review will help others make an informed decision.”
— Rhonda Highfill
“Have you been to Eastlawn cemetery lately?..... I understand you own that also. Obviously you have not as you can see by the pictures of where I have 8 family members buried. I have spoken with Ben, was promised he would get a crew on it from White Chapel....in his defense he has done a small amount of clean up..... well these pictures say it all from when I was there today. This is total disrespect for every person that has been buried there!!! I don't like my family members being disrespected!! and I'm sure other families won't either!”
— Marilyn Williams
“I wanted to share how lovely that White Chapel looked the Friday before Memorial Day 2025. A big thank you to the grounds crew, Kevin and Brandon. I understand there was a lot of storm damage, and you all worked so hard to get everything cleaned up and looking beautiful for the families to come and honor their loved ones. THANK YOU!”
— Lisa Beatty
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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