Floyd Mortuary & Crematory, Inc.
809 E 5th St, Lumberton, NC, 28358
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in North Carolina
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“I want to thank Mr. Terry Floyd and Kelly Floyd Atkinson and all the staff at Floyd Mortuary & Crematory. You will not find a more comfortable place to help you with anything you may need with the lose of your love ones. Everyone goes above and beyond to make your experience loving, kind and supportive. I have personally experienced this when my Father passed and my Grand parents on both sides of my family. We were treated with respect, kindness and that means a lot in this world we live in now . I personally think Mr Terry and Kelly are both extremely excellent with every family they help in their transition of love ones. I give this business five stars, The Best .Thank you all for your excellent Service to your customers.I would also like to recommend the Monuments , they are all so beautiful and Kelly and the staff will go above to help you create the perfect Monument for your love ones or yourself it never hurts to plan ahead, Kelly and MrTerry will help you create your beautiful service.I thank them all again for their excellent service to my family and yours. Cynthia K Atkinson”
— Cynthia Atkinson
“When you are dealing with the death of a loved one, it is important to surround yourself with friends and family. The staff at Floyd Funeral Home will treat you like family, while maintaining the utmost professionalism. As a pastor, I have worked closely with this staff for many years, and I can tell you they are the best in the business.”
— Tim Williford
“I can’t say enough wonderful things about Floyd Mortuary, the staff or the family that owns it. Mr. Terry and Kelly are top notch, caring, trustworthy, professional and compassionate! They are exactly what you need at a time that is hardest for you and your family.”
— Tripp Parnell
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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