Callahan Fay Caswell Funeral Home
61 Myrtle St, Worcester, MA, 01608
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Massachusetts
$3,119 – $9,810
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,119–$9,810. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“Losing a loved one is one of the hardest things a person can go through. The team at Callahan, Fay & Caswell Funeral Home did everything they could to make a it painless, seamless & perfect experience. We had the pleasure of working with Kristen Russell-May, whose personal touches showcased who my mother was to everyone who attended her wake. It was so thoughtful & special that not only did it make us so happy but everyone in attendance commented on how wonderful it was. The entire experience was top notch from start to finish. From the streaming photos on the TVs, the gorgeous colorful brochures featuring her obituary & family photos to the scenes strategically placed around the room sharing her favorite things, it was perfect. Professional, compassionate and personal, which is all you can hope for when you find yourself in this position. Not only would I recommend them to anyone finding themselves in need of a place to send off their loved ones but I wouldn’t go anywhere else in the future. Thank you to everyone who helped us through such a difficult time.”
— Alanna Bodio
“Losing my brother was a very difficult time for my family but the entire team made the planning process easy and less stressful. Billy and I were on a first name basis. I could text him anytime I needed something or had questions and he responded immediately. Billy walked us through the process of planning the services with patience and kindness. The attention to detail was exceptional, playing music that my brother loved, a video of pictures, and the room was set up beautifully with sports memorabilia, the beach, antiques, and photography equipment to remind us of the things my brother loved. We are forever grateful for their kindness and dedication.”
— Pam Welch
“Staff at Callahan Fay were very attentive to detail and, we felt we always had their undivided attention. Very impressive personal displays throughout the funeral home captured the life and interests of the deceased. Because this was an out of Massachusetts death there were many things to consider. Felicia and staff at Callahan Fay were very knowledgeable and made this part of the services much easier for us. A difficult time was made lighter because of Callahan Fay’s professionalism.”
— Margaret Walsh
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
Are you Callahan Fay Caswell Funeral Home?
Claim your free listing to receive the families we connect you with, show your services and pricing, and partner with MedaSynq — at no cost.
Claim your free listing