Jones Family Mortuary, LLC
11241 Crown Park Dr # A, Houston, TX, 77067
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Texas
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,370–$7,456. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“My husband passed away December 30, 2025. From the very start Jones Family Mortuary welcomes you They made the process so easy from beginning to end. I recommend them to anyone to take care of their loved ones. They are very professional. They made my Husband look exactly how he did living. He just looked very peaceful. Thanks so much to the entire staff”
— TASHA JENKINS
“Losing my mother was one of the hardest things I’ve ever experienced in life and I’m truly grateful we had Yvonne and Lavar . From the very beginning they were kind, patient, and very understanding. I also have to mention the cosmetologist and seeing my mother look absolutely beautiful and peaceful. She looked like herself and that brought everybody a sense of comfort that’s hard to put into words. Yvonne and Lavar genuinely care about what they do. You can feel the compassion in how they treat families and the respect they show your loved one. During such a difficult time, their care truly made a difference, and I will always be thankful for them. This was the second time I had to ever plan a funeral, but this process was different than the first being that this was my mama and I did not understand the process fully so to the Jones Family Mortuary, THANK YOU!!”
— Make It Happen
“Jones Family Mortuary took care of our family during one of the most challenging moments of our lives this year. They were patient and supportive during a complicated and stressful planning process. Moreover, their administrative and logistical attentiveness to details ensured that we were able to plan a beautiful service for our mother that was reflective of her legacy. It was a pleasure working with the whole Jones Family team. I recommend employing their services for your mortuary needs. You will not be disappointed!”
— Milton Gilder
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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