Refuge Memorial
9330 Base Line Rd # 207, Rancho Cucamonga, CA, 91701
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in California
$3,244 – $10,202
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,244–$10,202. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“Our experience with Ben Caltacci was very positive and enjoyable. He explained our benefit options in detail and my husband and I came away with a clear understanding. I am grateful for the opportunity to share our time with Ben and his wealth of knowledge. He made our decisions on afterlife arrangements simple, quick and convenient. Thank you Ben Caltacci for the time you spent with us.”
— Vicky Clark
“This person was very informative and very knowledfeabke. Without hesitation in going back to previous question that related to new information, this person went back to previous questions and clarified the difference between the the questions. This person went above and beyond assisting me to sign up for my future unexpected funeral burden to my family that now I can rest assure it would be more simple for my children to arrest to.”
— Arthur Jeddery
“I was fortunate to get to work with Luke. He was very knowledgeable and patient with me during our phone call. He explained everything about all my options and walked me through the whole process and had very good answers to my questions of the whole process. He made something that can be difficult to discuss go very smoothly and comfortably. I can highly recommend Luke and Refuge to Veterans looking to make plans to ease the stress and confusion on our families when it’s our turn to take the journey.”
— Alan Rogers
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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