Chapel of the Highlands ~ Funeral & Cremation Care Professionals
194 Millwood Dr, Millbrae, CA, 94030
License #FD 915
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in California
$3,244 – $10,202
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,244–$10,202. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“Chapel of the Highlands provided a thoughtful and well-organized service for my late grandmother. Communication was always clear, and their team ensured her wishes were honored with respect. I also appreciated their willingness to address concerns and make things right, which reflected genuine care for the families they serve. Paul and his team handled everything smoothly, and I would not hesitate to recommend them to others in the future.”
— Tyler Gibbons
“Chapel of the Highlands has helped my family severals times during our time of loss with their compassion and professionalism. Paul Larson and his staff are always kind. resourceful, and readily available to answer questions. The facility is clean, has good parking, and conveniently located.”
— J Diaz
“Paul Larson and his staff took super care of my Mom's service, yesterday, both at his chapel and at the burial at the cemetery. Our family was extremely happy with how we were treated with compassion and respect. My Mom looked great and this really meant the world to me personally. Everything went smoothly and as expected. I know that my choosing Chapel Of The Highlands, for my Mom, was the absolute right choice. And this is coming from someone who retired from another local funeral home just a few years back. These guys are professional AND the best.”
— Benjamin Chin
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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