Cress Funeral & Cremation Service
3325 E Washington Ave, Madison, WI, 53704
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Wisconsin
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,370–$7,456. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“Dan was very comforting, it was like sitting with a close friend. He went above a beyond with getting the military paperwork we needed so my grandfather could have full military honors service. EVERYONE was great from start to finish. Also it was a cold day for the funeral I will never forget the woman worker unfortunately I forgot her name but she walked over to my grandmother and covered her with 2 blanket's. That’s the type of service you will get when working with all the great people at Cress. THANK YOU TO EVERYONE AT CRESS FUNERAL AND CREMATION SERVICES”
— gladys smith
“Cress Funeral Home goes above and beyond, showing us empathy and compassion, as well as great professionalism from the start making arrangements to the end at the internment.”
— Sherri Harsh
“Today my mother and I met with, Laura Hemphill. We had questions regarding their services. Hemphill was more concerned with how we were going to pay for their services. She just rattled on and on. She ignored my questions for the most part and became upset when I tried to explain that we had questions we needed answers to. The information that she was throwing at us was overwhelming. We left very upset and will no longer patronize this business.”
— Rudy Natera
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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