Heights Family Funeral Home & Crematory
733 W Wicks Ln, Billings, MT, 59105
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Montana
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,370–$7,456. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“I am so grateful to Heights Family Funeral Home for all they did for my dad and sister's funeral and burial services. This was such a hard time for us, and the staff was just so empathetic and thoughtful. Coby was the absolute best to work with. He was on top of every task, great with communication, and always willing to accommodate our requests. He was very informative and kind. I called him dozens of times, and he was always there to answer every question. We met Kenzie towards the end, and she was also amazing. She was so sweet in taking care of my little sister who passed. You could tell that she really cared and felt sad for what we were going through. Wendy was also so great to work with. I would highly recommend Heights Family Funeral Home.”
— Kayla Evans
“They are so helpful and really took care of my Dad and all our families wants and needs . Made the whole process not so overwhelming. So thank you so much for helping make my dad’s celebration of life memorable and just beautiful.”
— Bailey Olson
“The team at Heights Family Funeral Home is amazing! During one of the most difficult times of our lives, Joey and the rest of the team were able to provide us with comfort, guidance, and patience. We had many requests including special pamphlets, music, a Patriot Guard, and burial in a different town. They helped us to ensure we were able to provide our father with the service that was perfect for him. From our home, to the venue, and then all the way to Deer Lodge, MT, Heights Family Funeral Home provided professional and compassionate service to us. Their main concern was to be able to meet all of our needs and make everything just perfect for us. We are eternally grateful for you all!”
— Tonna Neville
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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