Martinez And Ruiz Family Mortuary
3200 E Guasti Rd #180, Ontario, CA, 91761
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in California
$3,244 – $10,202
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,244–$10,202. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“I would like to start by saying thank you to David for being just amazing ! He helped my family guide them through this difficult time with their daughter whom they just lost and made it so much easier for us to get everything ready for her service. He was very professional very patient and very helpful. he made it so much easier for us to get through this fast. I will definitely recommend him to anyone in need for he’s service. I will use you in the future when I need you again .thank you so much for all you did and going out of your way to help and make everything so much easier .for driving out to me to me with me. Thank you. Our family appreciate you and everything you’ve done from our bottom of her hearts thank you God bless you🙏”
— Ivonne Robles
“David Martinez delivered to my wife and I the absolute best customer service coupled with empathy and professionalism that we could have ever wanted regarding our loss. Thank you David from the depths of our hearts for conducting business the right way during a most difficult time in our lives. We will never forget it and shall refer you to our family and friends.”
— Ron Smith
“Losing a loved one is something you can never truly prepare for, and it was the first time my family had to go through something like this. Martinez and Ruiz Mortuary, especially David, helped us through our grief with such compassion and care. David was more than just professional—he was kind, patient, and deeply understanding. He walked us through every step of the cremation process, never rushing us, always making sure we felt supported and respected. In one of the hardest moments of our lives, he made us feel like we weren’t alone. We’ll never forget that. Thank you, from the bottom of our hearts.”
— Yggy Sanchez
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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