BKG Funeral Home

“The reviews are shocking. That is why I had to write a review. I haven't had ANY bad experience with Brian or his staff. I had my mother service here 2016, grandmother, 2017, father, 2021, great aunt 2024. The staff was compassionate, friendly, welcoming, professional. They answered any questions that I may have had and kept me updated during the whole process. Yes, the space is small if you have a large family. Parking is off street. But the location is in the heart of North philly. You have to be from North to understand. Brian is affordable and will help you out the best way he knows how.”

— Latisha Richards

“I just recently attended a funeral service at this location Unprofessional Chairs were dirty and fragile Carpet appeared to be dirty Very very small, they don't even have an efficient amount of space to accommodate large crowds, ( if you're deceased family member is love by many and you know it will be a large number of folks paying their respect there will be no room, not even standing room). If you plan on having a large turn out please know that there will be no room PERIOD, which can be unfortunate, No parking lot for patrons There was no announcement at the end of service giving location of the cemetery. Did not observe an officiant leading family and friends out of the service to the street The Funeral Procession was not organized. The limousine and the hearse were old and oudated The owner was not dressed professionally The owner was not dressed in a suit, appearance is everything. You will be overcharged and will not get your money's worth Unsafe, had random homeless people from off the street walking in which lead me to believe that there was a lack of security, but you may like that and feel ok with that in your time of mourning, also this lead me to believe they are short staff which at most times means they will cut corners on the service you feel you should get. When you put your loved ones to rest you don't want to feel embarrassed with the funeral home you have people come to pay their respect I am a black woman and it is unfortunate that in our culture we are constantly told to patronize businesses in our community and keep the money in our community, however the service can be disappointing . My conscious will not allow me to give this funeral home a good rating. It's not fair to recieve this type of service, it can make you feel unworthy”

— April Brantley

“Went to a funeral this passed Monday the bathrooms were horrible garbages overflowing and ppl were just coming in. My 8yr old refused to go in the mens bathroom because it was disgusting as well as other guest who kept saying how bad the bathroom was. The least you could do is make sure bathrooms are decent. There was zero empathy for the family and no one was greeted. We also witnessed the director or whoever he was speaking negativity to another woman claiming she was telling him how to do his job and that he already has to deal with this family in front of ppl walking in. Very unprofessional. Nothing about this place felt welcoming at all. There is a time and a place for everything.”

— C. Green