Metropolitan Funeral Chapels, Inc.
109 West Ave, Rochester, NY, 14611
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Price Range
From $1,522
Help filing a known life insurance claim
Funerals in this area run around $1,522. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Services Offered
Business Hours
What Families Say
“This funeral home been around since I was born in 82 and I kid you not they have not done any type of renovations. At least they can do is change the sign. Qq1à aww 1 !”
— Teygan “Tey” M
“I want to say thank to the staff for being nice and professional I'm the nephew Willie Jones I would give you guys a million stars my uncle was a good man I will miss him 🙏🙏🙏🙏🙏🙏”
— Trayvon Scaife
“During our time of bereavement, the service rendered to my brothers and i was excellent. Everything was hastle free, even getting our mom remains flown to Jamaica was without hastle. Thank you Mr. Powell and team for the level of professionalism and care rendered to us during a difficult period in our lives.”
— Sheldon Owen
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Metropolitan Funeral Chapels, Inc.?
Request a correction