Metropolitan Funeral Chapels, Inc.
109 West Ave, Rochester, NY, 14611
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in New York
$3,368 – $10,595
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,368–$10,595. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“This funeral home been around since I was born in 82 and I kid you not they have not done any type of renovations. At least they can do is change the sign. Qq1à aww 1 !”
— Teygan “Tey” M
“I want to say thank to the staff for being nice and professional I'm the nephew Willie Jones I would give you guys a million stars my uncle was a good man I will miss him 🙏🙏🙏🙏🙏🙏”
— Trayvon Scaife
“During our time of bereavement, the service rendered to my brothers and i was excellent. Everything was hastle free, even getting our mom remains flown to Jamaica was without hastle. Thank you Mr. Powell and team for the level of professionalism and care rendered to us during a difficult period in our lives.”
— Sheldon Owen
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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