Stephens Funeral & Cremation Services
105 Southeast Pkwy STE 110, Franklin, TN, 37064
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Tennessee
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“our family used stephen’s to bury my grand dad. he unfortunately didn’t have life insurance and stephen’s worked with us in every way possible way to make sure my granddad had a great service. we were even able to have it at a family church that had been closed they were down for whatever we needed or wanted to do. i’d recommend them to anyone!”
— Sarah Hardin
“I can't say enough positive comments about Philip and the people I met at Stephen's Funeral and Cremation. Philip went above what is normally done to accommodate my unusual circumstances. Also he got right on the Death Certificates. Businesses are so surprised I have them already. My husband was in the service and Philip draped him in the most beautiful American flag, which I now have to treasure. Thank you for your kindness and help during a very sad and stressful time.”
— Susan Curran
“I can't thank Casey and his staff enough for all they did for my family. He was so easy to work with! He probably thought my sisters and I were crazy the day we met him to make arrangements for our daddy, Sluggo. I'm sure he's used to grieving families who have a hard time making arrangements, but my sisters and I couldn't stop laughing the whole time we were there. It's like every decision brought up a funny memory because Daddy loved to cut up and laugh. When we were uncertain about something, Casey offered suggestions. Both the visitation and the funeral was so organized and ran smoothly. Although it was still hard and painful saying goodbye, I appreciated all the laughs we were able to enjoy from our family, Daddy's many friends, Casey, and Jimmy. I know Daddy would be proud. They truly made these very difficult days much easier. And I'm sure Daddy was watching and laughing along with us.”
— ctrygrl3
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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