Texas Funeral Service Commission
1801 Congress Ave. Suite 11.800, Austin, TX, 78701
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Texas
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,370–$7,456. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“I’ve had a few interactions with the Texas Funeral Service Commission while going through the process of provisional licensing along with turning in paperwork for completion and each time has been a positive experience. I especially want to thank Laura for her kindness, professionalism, and encouraging attitude every time we’ve spoken on the phone. She takes the time to answer questions clearly and patiently, and her warm demeanor truly makes a difference. It’s reassuring to know that the Commission has people like her supporting funeral professionals across the state. Thank you, Laura!”
— Kent Childers
“My brother and I filed a formal complaint with TFSC in August of 2023 against Adeline Bui. We never heard back even after repeated follow ups. Now Adeline Bui has arrested for abuse of corpse crimes. Will TFSC finally acknowledge that she is a bad person or maybe even respond to our complaint against her for fraud after her mishandling of my Mothers cremains?”
— Michelle Kimbrough
“Laura at TFSC; was extremely helpful walking me through every step. She took her time explaining the renewal and registration process. I just wanted to say thank you for all your help and how patient and kind you were with me, I really appreciate it.”
— Laura Elizaldi
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
Are you Texas Funeral Service Commission?
Claim your free listing to receive the families we connect you with, show your services and pricing, and partner with MedaSynq — at no cost.
Claim your free listing