First Avenue Funeral Services

“I am so grateful for first avenue funeral. My mom was at a nursing home before she passed. The people at the nursing home referred us to first avenue funeral. When we called and spoke to Dan. Dan was compassionate, understanding, and patient. He took his time explaining the process, packages that they offered. This whole process was smooth. Not once did I have any worries. The day of the funeral, the limo driver came early, and was very polite. I will definitely recommend them. Thank you again for all of your help.”

— Vicky Octelene

“Terry is such a kind and understanding man. Navigating grief is exhausting in itself, he was extremely patience and understanding to give a feasible solution to get some sort of closure. Extremely grateful for the great amount of kindness that I have received from Terry and his staff.”

— Sabrina Rosa

“This is a review that I posted on another site that rhymes with whelp when it happened back in 2016. But I am still very angry how my family and myself were treated and felt I should repost on here. Better late than never, right?! Take a look on whelp their rating is even worst than here. I had the very unfortunate pleasure of dealing with this place to bury my brother. From the very beginning we were nickel and dimed and everything was extra. All we wanted to do was bury my brother with a little bit of dignity so we said yes basically to all of the extras. ie: Metal casket, priest coming to pray, limo for the family, not to mention it was extra for them to pick up the body??? Really the body??? The day before we getting ready to view my brother ( February 6, 2016) we were called and told that they never procured the church and if we wanted the church that we asked for we would have to go and speak to them ourselves. We did get confirmation through the church that they were contacted by the funeral home once and were allowed to hear the only message that was left for them although we were told by Vivian at the funeral home that she tried calling them several times. Thank God we were able to get the church we wanted but this was not the end with the added extras from this funeral home. During the wake we were bombarded with paperwork that we thought we took care of on Friday ( February 5, 2016) when we went to make the arrangements (we viewed my brother on a Sunday February 7, 2016). While getting all this extra information that they should have had already gotten from us, we were told that St. Paul's which is the church that we wanted didn't send a priest because they were never confirmed and usually they send a priest for free. We had no time ever heard the word free from their mouths so I was a little confused as to why they thought the priest was free when they told me I would have to pay for priest to come and pray for my brother because it was extra. So they wouldn't upset me further my husband paid more money to get a priest to come pray for my brother and on top of that I had to go and complain because his makeup started to run and you could start to see the scars from the embalmment. And still these people weren't finished with getting money from us when asked why my brother didn't have rosary beads or cross on his coffin we were told it was extra and that if we wanted them it would be another $60 after the fact of $6200 (for one day viewing on a reopen plot) we already paid for the entire funeral. From start to finish they treated us poorly and their service was bottom basement horrible. We weren't able just to grieve for my brother because of their poor management and lack there of of compassion when it comes to people mourning for their loved ones. I will never recommend them to anyone let alone have any of my love ones viewed at that place again.”

— breenyc