Chapel of the Hills
1331 Lincoln Way, Auburn, CA, 95603
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in California
$3,244 – $10,202
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,244–$10,202. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“We were extremely pleased with the assistance we received at Chapel of the Hills. Heidi, who helped us, was friendly and down-to-earth. She clearly explained available services and worked within our budget without any up-sale pressure. She made the process very comfortable at a difficult time.”
— Linda Jacques
“Chapel of the Hills...Excellent! Started from the very beginning when the girls came out to the house. Very comforting in our time of need. Very kind & very professional. Felt at ease. At our appointment our director, Andrew Rollins was a jewel. Very compassionate, caring, kind & understanding. He explained everything we needed to know in detail. No stone was left unturned. At such a difficult time it's good to know that there is someone there for you. They all made the whole process easier to deal with. Been using their services since 1992. Never have we been disappointed. Thanks to you all. We are so grateful for your sympathy and concern. God Bless you all.”
— Barbara
“Andrew was professional, kind, and very thorough. He compassionately guided us through every step of the process during a very difficult time for our family. I would highly recommend Chapel of the Hills and Andrew specifically. Ashlee Gai”
— Ashlee Gai
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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