Ballard Family Moanalua Mortuary-Honolulu
1150 Kikowaena St, Honolulu, HI, 96819
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Hawaii
$3,618 – $11,380
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,618–$11,380. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“From the phone call to set up the services to the very end the staff at Ballards was exceptional. They were very accommodating and attentive to all our needs. Down to the finest details. The packages they offed were clear cut and affordable. Didn’t realize that funerals costed so much until I had to plan one. thank you Ballards for taking care of my loved one and our family. I must give a HUGE MAHALO to our coordinator Vee.. She was amazing and she was on top of things and she was my rock during the process. Thank you Vee.”
— Boysen Clute
“Ballard Mortuary was the best to go to for my mom’s funeral arrangements. My mother already had a funeral plan with them and it was very easy on our part. Ballard was a huge help during our time of need. Our coordinator Hailama was absolutely incredible in helping us with mom’s arrangements 💯he made it so easy for us from helping us with extra lil needs we wanted. We didn’t have to do anything we just asked him and he did it all. Thank you Ballard for your excellent service and for our awesome coordinator Hailama and the rest of the team for taking good care of our beloved mom 💯🙏🏼”
— Siu Uhatahi
“The Representative that helped me was GREAT. Kim Siufanua did a great job explaining all my options for me and my wife. We were able to get my wife a plan. Mahalo to Kim and Ballard”
— David Keama
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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