W J Smith & Son Funeral Home
210 Harpersville Rd, Newport News, VA, 23601
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Virginia
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,495–$7,848. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“My family chose WJ Smith & Son and were absolutely impressed from our first call to them through the visit to their location, planning process and the day of the funeral. They treated my family with sweetness and compassion, were absolutely professional, careful and provided excellent service and good value for the expenditure on the funeral. Every detail was looked after and my family and I agree, that we would not have changed a single detail. I would not hesitate to utilize them again or to recommend them to others.”
— Beth Cessna
“Very compassionate & empathetic staff. Looked after both my mama & daddy upon their passing & put us at ease on both occasions....”
— Jill Spielberger
“Very professional, kind and compassionate. They have done many funerals for my family , including my son's.”
— Michelle Tison
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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