Tommy Austin Florist
11837 Foothill Blvd #C, Rancho Cucamonga, CA, 91730
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in California
$3,244 – $10,202
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,244–$10,202. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“My experience with Tommy A Florist was EXCELLENT!!!! I worked with Liz to create my vision. I had already purchased my own vases and she was great about understanding that. As a bride this was so important to me. She then listened carefully, asked questions, and clearly understood what I had in mind. With care, creativity, skills, and her knowledge of floral design, Liz brought my vision to life in stunning color and beauty. From the bouquets to the centerpieces, and head table centerpiece, everything was exquisite!!! I received many compliments from my guests and at the end of the evening when I gave away the centerpieces, everyone wanted one. I also want to add that the customer service was GREAT! Liz was so nice and willing to answer my millions of questions. She was easy to reach via text and/or phone and returned texts/calls in a timely manner. Additionally, Liz was up front about the costs of the flowers. She understood my budget and made floral recommendations that allowed me to get the look I wanted within the context of the budget that I had. I would recommend that anyone who needs flowers for an event, whether you are a bride or not, should work with Liz at Tommy A. Florists. She and her team are professional, caring, and knowledgeable - the trifecta when you want your event to look great. Thanks Liz and team, I am forever grateful and thankful for your contribution to making my wedding a truly beautiful day!!! -Vero”
— Veronica Escoffery
“We love Liz! She has a huge heart for her clients and designs beautiful arrangements. We came in for a last minute bouquet and she was so quick and intentional about creating something special for us. Thank you, Tommy Austin!”
— teia skye
“Liz was amazing when I entered her shop on Christmas Eve with my little cousin. She helped us find beautiful flowers for my cousins mother for her birthday on Christmas and even helped my little cousin write a note to his mother for her. She’s the sweetest soul and I will definitely be back for more flowers. Thank you Liz!!!”
— Jess Stewart
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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