Funerales Santana
1798 N D St, San Bernardino, CA, 92405
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in California
$3,244 – $10,202
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,244–$10,202. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“My husband passed we asked Marcos if we buy a plaque with do they install it at Montecito funeral he said yes! Now I have to pay the Montecito funeral to install. His saying it was a misunderstanding when we asked multiple times even other family members asked. Gets me so upset cus now I don’t have the money for my husband’s plaque that he deserves. Read comments before you go to them pls. God bless ppl 🙏”
— Christine Flores
“I definitely recommend having your funeral services with this funeral home. From the start the counselor, Nancy, provided an exceptional service and support to my family during our grief time. She made the process so much easier for us and was always available to help us with anything we needed. The services given were affordable and rapidly arranged based on the timeframe my family was given. We can’t express enough how grateful we are at the entire staff.”
— Yesenia Cabrera
“Don't pick this company. They will lie to you and promised a beautiful service, but not. They promised that we are able to see the body of our cousin 3x, but lied. We were able to see her only at the memorial service. They increased the price of the whole package before we were able to bury my cousin. They promised a bouquet for her, but no bouquet was given and still charged us. We complained and ask to reimburse some of the money, they didn't want to. This company takes advantage of the mourning family for more money in their pocket. I suggest to go elsewhere if you can and don't trust Marco. This company doesn't even deserve 1 star. Thank you”
— Ivonne Aritonang
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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