Randolph Funeral Home
158 Meadow Ln, Valley Bend, WV, 26293
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in West Virginia
$1,996 – $6,278
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $1,996–$6,278. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“I was so thankful to Kevin Hostetler when my husband passed. He did everything. At a very difficult time Kevin took all the stress from me concerning the funeral. Everything was perfect.”
— Linda Davis
“I can't thank these folks enough for their professionalism and kindness as a past employer as well as taking care of the viewings for at least two of my closest friends. Especially Jay. I will never forget how wonderful you are as a person and professional! My friends looked wonderful and Jay made my hardest loss bearable. Also, thanks for the laughter when I needed it so much. I definitely want you guys to do my arrangements when my time comes as long as Jay is there!”
— Bonnie
“Jay and Kevin and Elizabeth are the best they are so helpful and friendly! They give you support when you are going through a loss of a loved one! Jay has always treated us as if we were his family! I would recommend them to anyone! They even go as far as to check on you in the coming months afterwards! They were great when I lost my Dad back in may! But they have done several of my families funerals and that will be where we have any in the future they are the best!”
— Katina McCune
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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