Ballard Family Mortuary, LLC
6700 Smith Rd, Denver, CO, 80207
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Colorado
$2,745 – $8,633
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,745–$8,633. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
What Families Say
“If I could give Ballard Family Mortuary a negative star I would. In November my husband & I lost our young daughter. Our family used Ballards for my aunt's funeral service in the past, so my sister asked Ballards to pick up our daughter. She passed on Friday morning, & my husband & I flew in during the evening, & we're not able to see our baby because they were closed until Monday. After waiting all weekend we decided to not used Ballards. When we asked for our daughter to be transferred Mr. Ballard was combative, and tried to double the price of transport, & refused to let us see our baby, and was clearly angry that we didn't use his mortuary. I was appalled at how disrespectful we were treated during the worst time of our lives. He charged us $625, for the initial transport, which was quoted then tried to charge $1,100. Absolutely disgusting, beware!!!!”
— K Perry
“We are trying to put my MIL to rest and this was the crematorium that the funeral services were going to use. We'll things got delayed as Ballard is having legal issues and the coroner would not release her body to them. Terrible experience!”
— Desari Mortensen
“Sadly, my aunt passed away suddenly and very unexpectedly and Ballard Mortuary provided the services that we needed. We initially reached out to another funeral home that not only failed to respond to an on line inquiry, but they also failed to return a call. Ballard was quick to respond, and took the time to explain what is going on with current cremation delays and why. That was very much appreciated. Though we weren’t in need of extensive services, what we did want and need, Ballard was thorough and caring in getting things done.”
— Sloan Waters
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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