Forest Lawn Funeral Home & Memorial Gardens
1150 Dickerson Rd, Goodlettsville, TN, 37072
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Tennessee
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“We were charged approximately $4000 additionally, just to have my mother‘s service on a Sunday afternoon! We were not made aware of this when we paid for her funeral arrangements months before. Even if we had been, there’s no excuse for charging additional money when they didn’t even have to dig a grave. They only open the mausoleum slid my mom‘s casket in and glued the stone back on! Lots of people have to work Monday through Friday and do not have the benefit of taking off from work to attend a funeral for people they dearly love. Michael Frazier the GM was no help whatsoever.”
— June Humphrey
“After a church member had passed away, I and my daughter made a visit to bring food for the family, we were unceremoniously informed that only catered foods were allowed in their facility. As I was attempting to get some funeral information, the female manning the from desk, just turned her head away and struck up a conversation with a fellow employee. I haven't witnessed such discourteous behavior from anyone, as a retired military officer, this was unacceptable and incompetent behavior. It's unfortunate, my mother and other family members are at rest at cemetery. A note amand recommendation to anyone interested, COLE & GARRETT Funeral Home took care of arrangements when my wife passed away last year they went out of their way to show our family compassion and care. They are exemplary of what funeral directors are supposed to be.”
— Ron Hartley
“Forest Lawn, took great care of my brothers Funeral, the facility was very clean & friendly & also practice all Covid Rules & regulations, very helpful getting the flowers in from the florists and arranging them. Our Minister delivered a great message and many of our family members are buried here. Very great full to them during our time of Loss.”
— Jill KEMPER BOYD
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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