South Mountain Mortuary
7007 S Central Ave, Phoenix, AZ, 85042
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Arizona
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,370–$7,456. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
What Families Say
“Staff is very rude and unprofessional. Do not waste your time or money. They misled us on the timeframe of how everything would play out. Spoke with a rep by with a name or similar name to Renee. Please take your loved ones to a place where they will be well taken care of.”
— rosario ruizz
“I just wanted to take a moment to share how amazing the staff was was during this difficult time. From the moment we arrived, the staff was incredibly compassionate and attentive. They guided us through every step of the process with such care and professionalism, making sure we felt supported and understood. The facilities were beautifully maintained, creating a peaceful environment for family and friends to gather and pay their respects. I truly appreciate all their efforts in honoring my uncle's memory and making the experience as comforting as possible for our family. Highly recommend their services to anyone in need.”
— Benny Canez
“Staff is unfriendly, completely unprofessional and rude. felt taken advantage of with service. do not recommend at all. they robbed our family of a proper goodbye to our family member. staff should not be “taking sides” in any situation going on while planning services between 2 different families. this is aimed towards the lady with the long braids. this incident was borderline racist. whole staff needs better training.”
— Adriana G
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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