Oak Hill Funeral and Cremation Services
800 Truxton Dr, Kingsport, TN, 37660
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Tennessee
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“Oak Hill was very good to our family during our time of need. Very professional but down to earth and genuinely very nice and caring. They made it so easy to get thru all the hard decisions without feeling like they were rushing you or trying to get you to spend more money than you have. I can't say enough about how good they are and how well they treated our family.”
— Rebecca Mitchell
“My father passed just before Christmas. I called Oak Hill and from the first phone call to days after the burial they were excellent. Dennis was our funeral director. He’s extremely knowledgable and made the whole process much easier. My parents had talked about making arrangements beforehand but never did. I recommend doing that. It was hard on mom, she was exhausted, even though 8 of us were there with her to support her. I highly recommend Oak Hill!! Thank you Dennis, Pastor Phil, Bobby, Elizabeth and the whole staff!! It was so hard losing dad but you all loving on us helped tremendously.”
— Brandon Smith
“Oak Hill Funeral Home...they are wonderful from the first phone call to even weeks after the Funeral making sure your family is helped and cared for every step of the way. My Mom passed last year...Dennis was our Funeral director and goes the extra mile to help. One year later, (December 2025) my husband passed and I knew we wanted to go to Oak Hill and asked to work with Dennis again. I can't thank him or Lani enough for how kind, caring and supportive they were. In a time where you can't think, feel numb and not sure what you're doing Dennis and Lani were so very helpful. I can't thank Oak Hill enough for everything but I appreciate them and if you're not sure where to go, I definitely recommend Oak Hill.”
— Vickie Lynne
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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