Neptune Society
3000 Custer Rd #260, Plano, TX, 75075
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Texas
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,370–$7,456. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“Did a wonderful service. Was willing to compromise on many things to make this burial perfect. Went with them for the marker choice people thought it was expensive. However I did a lot of research went to many companies spent at least 6 weeks attempting to get a better deal, a better offer. With Noble bronze, marcoza, and a few others I could not get the best deal. The willingness of them to even offer payment plan was zero interest was amazing. I will say that the deal that they gave me so I could take care of both my mother and my sister is almost unbelievable. Could not have had an easier time taking care of this, I made it a lot more difficult on myself by not just going with them to begin with. Thank you Mr. Turrentine for getting all this done for me so quickly.”
— Ryan
“Neptune Society were fabulous. No delays, no issues. Everything went very smoothly and efficiently. I will set up my arrangements with them soon. They took care of my husband's cremation. They were great during a very difficult time. Flossie was so kind and made things as easy as she could.”
— Paula Wilson
“I’m very pleased with my decision to engage Neptune Society with the process of planning my final wishes. Gary with Neptune Society did a great job of making me feel comfortable and at ease outlining all of the options and at no time ever tried to oversell me. I highly recommend Neptune Society and if you have the opportunity to work with Gary, I highly recommend that as well.”
— Patrick Smits
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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