Lotz Funeral Home - Vinton
305 E Washington Ave, Vinton, VA, 24179
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Virginia
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,495–$7,848. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“I have worked with Betty Cundiff twice within one year and I could not have had better person to help me get through the worst times of my life. Thank you for being so thoughtful, available, compassionate, kind, supportive and making my experience with my mom and mother-in-law easier. I hope you know how grateful I am for you and everything you’ve done for me and my family!”
— Kari Slusser
“Pamela at Lotz was wonderful in helping me with the arrangements after my mom's unexpected death. In addition to the shock, I was coming from out of state to handle the arrangements. The Lotz staff answered all of my questions, were incredibly kind, and handled every detail professionally and with compassion. During an unbelievably sad and overwhelming time they were a warm and comforting presence.”
— Rachel Egarczynski
“During the absolute worst time in my family's life, Lotz was absolutely kind, caring and so very thoughtful. The kindness shown continued even after I had picked my mother's ashes up. After filling out all the paperwork the love and care they showed my mother was something I'll never forget. They kept me informed every step of the way. As hard as it was knowing my mom was so close and yet I could not be there was hard, the only reason it did not tear me apart was I knew she was with people who cared for her as if she was family.”
— Sarah Guyer
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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