Helping Hands Funeral and Cremation Services - Austin, TX
201 Victor St, Austin, TX, 78753
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Texas
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,370–$7,456. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“Jesse was truly incredible during such a difficult time for our family. From the very first call, just after our loved one passed, he was kind, calm, and so compassionate. He walked us through everything with patience and never made us feel rushed or alone in the process. His support and care stayed the same all the way through the very last step. We’re so grateful for how he treated our family and our loved one. It meant more than he probably realizes. We truly appreciate everything he did for our family.”
— Cecilia Herc
“After the passing of our loved one, my family and I contracted the services of Helping Hands Funeral and Cremation Services. Jesse stayed in touch with us throughout the entire process providing guidance, support, and compassion. We very much appreciate his prompt replies and efficient services!”
— Maria Portugal-Cazares
“From the first phone call to receiving the ashes, the staff was exceptional. They treated us with empathy and efficiency, ensuring everything was handled promptly and transparently. The $995 direct cremation package was exactly as described—no hidden fees, no pressure, just honest service. I truly appreciate their integrity and compassion.”
— Borderless Abroad
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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