Gorsline Runciman Tiffany Chapel
3232 W Saginaw St, Lansing, MI, 48917
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Michigan
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,370–$7,456. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“I cannot say enough good things about Alicia Williams and the care she provided as our funeral director. During one of the most difficult times of my life—planning my mother’s funeral—Alicia made the entire process feel much more manageable and peaceful. She was incredibly kind, patient, and compassionate, and she explained everything clearly, making the planning process easy to understand and stress-free. Alicia was always available to answer questions, offered thoughtful guidance, and truly listened to what our family wanted. Her professionalism and genuine care showed in every detail. Thanks to Alicia, we felt supported every step of the way, and my mother’s service was handled beautifully and with dignity. I am deeply grateful for her dedication and would highly recommend her to anyone in need of a funeral director who truly cares. Thank you!! ❤️”
— Tamara Welch
“I received excellent information and guidance throughout this whole procedure. It is not something an individual goes through on a daily basis so I was lucky enough to have a person that cared to deal with. Marcia was my helper and more than just a consultant. she was a dear person. She’s very informed very detailed, professional and kind. I enjoyed the whole experience with her. Well, you don’t stay in business for over 100 years and not have something good going for you.”
— Judy Kamarainen
“Very professional, knowledgeable, and personal. Always requisting questions, and had answers Made sure all needed family members were also informed. I was very pleased, and gained a lot of knowledge for the next steps!”
— Maurice Stepp
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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