Cremation Society of Virginia
7542 W Broad St, Richmond, VA, 23294
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Virginia
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,495–$7,848. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“The Cremation Society of Virginia handled my mother’s cremation with the utmost compassion, professionalism, and care. From the very first phone call, their team provided exceptional customer service—patiently guiding us through each step, answering every question, and offering genuine comfort during one of the hardest moments of our lives. Their communication was thorough and timely, ensuring everything was clear and handled with dignity. We never felt rushed or overwhelmed; instead, we felt supported and reassured every step of the way. The staff’s warmth and respect for our family and for my mother meant more than words can express. Losing a loved one is never easy, but the Cremation Society of Virginia made this difficult process as smooth and peaceful as possible. I am deeply grateful for their professionalism and compassion, and I would highly recommend them to anyone in need of their services. Thank you for taking such wonderful care of my mom! Special thanks to Jerica, Randy and Ms. Callahan! You are truly god sent. ❤️❤️❤️”
— K H
“We received excellent preplanning services from Shakeema. Highly, highly recommend her. She walked us through the entire process, she was extremely knowledgeable and helpful with what is inherently a difficult life stage to plan. We were very pleased with the options and prices, and were able to set it up for both of us within a few days. Very satisfied.”
— Elizabeth Roderick
“I can Not say enough about The Cremation Socity of Virginia. Holly was the young lady that worked with us. She was off the chart! She took care of everything for us. Not ever having done this before, she knew right what to do, and didn't miss a beat. Everything was in order, it was very simple like my husband wanted. She even had the military set up and in line. I'm going to get my service in order with Holly as well, so my children won't have to do anything. Holly is incredible. Thank God she was our director. Everything was in order. Thank you so much, The Ronald Morand Family”
— AUDREY Morand
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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