The Gilded Lily
1926 Wilbraham Rd, Springfield, MA, 01129
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Massachusetts
$3,119 – $9,810
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,119–$9,810. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“Thank you Gilded Lily for the exquisite arrangement! We got it for my brother who is sick. He loved it. It is such a cheerful design! Price was reasonable too.”
— Martha Relyea
“This is what $171 bought me at The Guilded Lily. Horrible, Horrible!!! A few poorly arranged CHEAP lilies and roses with some CHEAP greenery. I explicitly said that this was for an 80th bday and asked for something nice. I also asked if they could send a pic of the finished product and the said "No", I would have to ask someone at the party to send a pic. DECENT, REPUTABLE florists will send a pic if requested. Do not waste your money at The Guilded Lily Florist!!!!”
— Cynthia Jones
“Ordered flowers this morning, they got delivered same day and the came out amazing. my girlfriend loved them. would def recommend and will be using them again.”
— TS Mobile Accessories
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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