Palmer Funeral Home - Hickey Chapel
17131 Cleveland Rd, South Bend, IN, 46635
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Indiana
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“I’m not sure if this is the right Palmer location but my dog was brought there to be cremated and get an imprint of his paw beforehand. Except they cremated him first, meaning they never got the paw print. They fully reimbursed me for all cremation fees (I had to ask them and explain how devastated I was to not ever get his paw print) but I’m hoping this is a rare mistake on their part and things like this don’t happen often. Regardless maybe get an ink or clay pawprint of your pet before they pass away first, if you can. My dog hated his feet to be messed with so I could never get it properly.”
— Sydney Hoebeke
“Tom Hickey and the entire staff were extremely helpful and gracious with our entire family. They made us feel so welcome and understood the sadness we were feeling. I would also like to give a special thanks to Betsy. She knew my Dad and was so kind when she spoke about him. Tom made this difficult process seamless. He took care of all of the details and guided us through every step of the way. From the bottom of my heart, I thank everyone at the Palmer Funeral Home/Hickey Chapel. Most Sincerely, Susan Cullen (daughter of Robert Hawley)”
— Susan Cullen
“Jacob and Sequoia professionally answered every question during our initial meeting, and Jacob's prompt email and/or phone responses to followup concerns that came up afterward, set my mind at ease that every detail of my father's service and subsequent internment would be handled in a timely manner. I especially appreciated their ability to discern my lighthearted approach to the decision-making process, and their willingness to laugh at my futile attempts at funeral home humor while at the same time conducting important business in a respectful and dignified manner. I would gladly recommend Palmer to others.”
— Rhonda Owens
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
Are you Palmer Funeral Home - Hickey Chapel?
Claim your free listing to receive the families we connect you with, show your services and pricing, and partner with MedaSynq — at no cost.
Claim your free listing