Asheville Wilbert Vault Services
2239 Smokey Park Hwy, Candler, NC, 28715
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in North Carolina
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“Horrible customer service by Spencer the "Office Manager". She hung up on me when I called to discuss why this company incorrectly dug up my sons final resting place rather than the correct plot at the cemetery for another family, and the vault crew hastily covered my sons plot back over. Extremely unprofessional office staff. She tried placing the blame on the other family's funeral home rather than taking responsibility as the company that opened the ground. Perhaps someone that knows how to understand grieving emotions and show grace to families in duress when this huge of an error was made should really be in charge. Better yet, the dig crew should also follow all the directions. For everyone else, make sure your loved one is really in the right grave.”
— Michelle Yates
“Absolutely great people to deal with and work with. Very professional and courteous. Would recommend to anyone.”
— Always Blessed
“Terrible workers, terrible service, bad attitudes, managers are terrible. 10/10 don’t recommend”
— Hannah Austin
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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