Stitzel Family Funeral Homes & Crematory, Inc.
3300 Kutztown Rd, Reading, PA, 19605
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Pennsylvania
$2,745 – $8,633
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,745–$8,633. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“On behalf of my family, I’d like to extend my appreciation to Jake with the passing of my grandfather recently. He was thorough, compassionate and always asked if we needed anything further or had questions. Our family was in good hands❤️”
— Kristen Stone
“Jake was extremely gracious with his time, compassionate in his approach, and thorough in making sure all details were just right. His professionalism and patience made a very difficult time for my Mother and I a bit less stressful. I highly recommend Stitzel Family services.”
— DEREK BOSSLER
“Matt, Melissa, and their team were exceptional throughout the entire process of handling my mother’s passing. From the moment I contacted them, they were compassionate, efficient, and guided us through every step with care and professionalism. They were incredibly accommodating and maintained excellent communication with my family during this difficult time. Their attention to detail and support ensured that everything—from the initial arrangements to the funeral and viewing—was handled seamlessly. I wholeheartedly recommend them to anyone in need of such services.”
— Dane Leffler
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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