Family Care Cremation
1760 Wabash Ave #9696, Springfield, IL, 62704
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Illinois
$2,620 – $8,240
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,620–$8,240. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“I just wanted to express our gratitude for making this process so easy and worry free. I have to admit I was super skeptical that you were so much less expensive than all the other options around. However after reviewing your website and asking several questions, I felt more than comfortable using your company to care for my father. I am so impressed with the compassion Myself and my family was shown that I wanted to write this review. Your customer service is impeccable, your timeliness is amazing, and your compassion and sincerity is genuine. Thank you August for an awesome experience at a most difficult time in our lives. God Bless! April Lehman, Bill Best Jr., & Jame Best Sent from my iPhone”
— April Lehman
“August is a very kind & patient person. I had questions, numerous times! Every time, August answered & was happy to help. We used Family Care Cremation to do my grandmother's arrangements in April 2018 & now July 2018 her son, my dad, has passed away. 2018 has been rough, but God forbid we should need these services again, we'll definitely be calling August!”
— Peggy Will-Crush-You
“My sister recommended Family Care Cremations. August was so helpful in helping take care of my son's final arrangements. He walked me through it all, making things so much easier for me. I will be forever greatful. Thank you again August.”
— Melissa Alexander
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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