Joseph Russo Funeral Home Inc
814 American Legion Hwy, Boston, MA, 02131
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Massachusetts
$3,119 – $9,810
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,119–$9,810. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“The Pereyra family are so grateful for the exceptional care and guidance we received from everyone at Joseph Russo Funeral Home. Our Dad left behind a very large family. Tom guided us through every step of the process with great compassion. He was very patient and helpful with us while we decided on church mass scriptures and songs. I’m also grateful for their kindness towards one of my Dad’s grandkids on a wheelchair, waiting with him till his transportation arrived so he can join the rest of us. Their care was a great comfort during a difficult time. Our passed experience working with Tom on our Mom’s funeral made it a bit easier arranging our Dad’s funeral. Thanks again!”
— Yolanda Kolinski
“They get low marks from me. My mom's make up was not professionally done. Seems like it was done by an inexperienced person. She looked completely unrecognizable, despite giving them her picture. After complaining to them they said nothing can be done.”
— John Jones
“My family searched high and wide for days to find a funeral home for my father-in-law's unexpected passing. From the moment Tom answered the phone, I knew we found the right place. He was the first person to tell us he was sorry for our loss, and made us laugh instantly despite all of the pain we felt up until that point. He and his team were compassionate, organized, and so kind. I couldn't have asked for a better experience. Such a blessing! Choose this location, you will NOT regret it.”
— Sheena Nunn
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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