Memorial Holladay-Cottonwood Mortuary
4670 S Highland Dr, Millcreek, UT, 84117
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Utah
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,370–$7,456. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“If your loved ones needs to be laid to rest, this is the place to go. These people are so professional and kind! Curtis, Hannah, Mike, Kendra, and all the other staff involved made the loss of my little brother so much easier on myself and my family. They were able to host a large memorial service with flawless ease and even gave a “zoom-type” room for loved ones far away. They also went out of their way to provide us extra flower arrangements, service our jewelry urns, and give us all a custom memento and did this out of their own hearts and pockets.”
— Dave Kriesel
“I was so impressed with the gentleness and urgency of them handling the situation. After my brother died, I was left in shock. My brother had no wife or children leaving me as the next of kin. His death was totally unexpected, but the staff here at the memorial walked me through everything. The memorial procedures were very smooth and timely. My daughter told me she thought it was very smooth. She only saw part of what was happening behind the scenes and still was impressed”
— lilacbunches
“Our family had a wonderful experience with Memorial. To a person, everyone was incredibly compassionate and kind. Any questions we had or details that needed to be chased down were met in a timely and courteous manner. It was such a relief to have knowledgeable staff to guide us through each step.”
— Shelley Austin
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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