Hoy Funeral Home
3855 Seneca St, West Seneca, NY, 14224
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in New York
$3,368 – $10,595
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,368–$10,595. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“Hoy Funeral Home made making decisions easier at a the most difficult time. They provided me with a nice setting and priest for the wake. Also had a very nice banquet room downstairs for people to get away from things and get a bite to eat. From beginning to end all went smoothly. Thank you.”
— Ellen Hill-Kontak
“They have helped my families with services over 30 years. They are compassionate in every way. They give you all price ranges. They don’t push expensive services on you. I feel they’re the best. Thank you for making the process easier.”
— Sharon Mcgill
“Hoy Funeral home was incredibly professional and considerate while helping my family and myself navigate the loss of my mother. Always taking time to offer guidance and support while making sure the every aspect of our service was just the way we wanted to be. They could not have done a better job of caring for my mom and our remaining family during this difficult time. If your family is dealing with the loss of a loved one I wholeheartedly recommend Hoy Funeral home and their caring staff.”
— David Roth
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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