Preston Charles Funeral Home
400 N Wayne Ave, Cincinnati, OH, 45215
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Ohio
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“I believe no one enjoys confronting the subject of death. It is certainly beneficial when arrangements proceed as smoothly as possible, or when expectations are fully met. I can personally confirm that Preston Charles Funeral Home is exceptional, and our standards were indeed fulfilled. Mr. Preston and his team were very attentive, and all our needs were addressed. My grandmother Velma looked beautiful, and her service was handled with great care. Mr. Preston, we appreciate you and your staff. Thank you!”
— LaToya
“If I could give 100 stars I would! Mr. Charles and his staff showed compassion, kindness, attention to detail, and always prompt in response to any questions or concerns my mother & I had. We were treated with the upmost respect during our time of bereavement. If you prioritize phenomenal customer service, I would recommend ‘Preston Charles Funeral Home’ .”
— Samantha Renee
“Thank you Mr. Preston Charles and staff for your professionalism and support in handling my mother's funeral service. The entire staff was compassionate and provided clear guidance during this difficult time. You all provided us with options and suggestions along the way. Everything was handled smoothly and took a lot of stress off our family. You all did a great job of preparing my mother for the viewing. She looked great and that brought great comfort to our family. We received many compliments on how beautifully everything was handled. My family thanks you so much for helping us through this difficult time. We are very happy with the services you provided and highly recommend your funeral home to others.”
— Louis Brown
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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