Saddleback Chapel Funeral Home
220 E Main St, Tustin, CA, 92780
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in California
$3,244 – $10,202
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,244–$10,202. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“Everyone was amazing helping us care for my mother. Jim was so helpful going above and beyond making sure everything went smoothly. Even after everything was done Jim helped in getting important documentation to assist with the family trust.”
— Ron Stalman
“My mother lived south of LA up until her passing in late 2024 and we are out of state. We were very thankful to find this funeral home in a nice historic neighborhood with plenty of parking and easy highway access. Staff was very responsive and helpful. The minister they referred us to was so gracious and perfect for our family - he even prayed for us on our initial call. The side patio was a nice area for family and friends to converse and the piano was tuned and ready for the service. Thanks to Matthew, Justine and the Saddleback team who held our hand throughout the planning process. We highly recommend this location.”
— Jack-a-Roo
“I was very satisfied with the help and the professionalism to get everything organized with saddleback. Had an amazing opportunity to work with Jim Who was excellent And courteous throughout the whole process of the funeral arranging for my father. Something amazing was the constant communication via phone and email and even after the services were over, he maintain in touch. Thank you so much”
— Lex Rozay
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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