Comfort Funeral Home Inc.
6469 Olean Rd, South Wales, NY, 14139
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in New York
$3,368 – $10,595
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,368–$10,595. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“When the worst moment happens, everyone you interact with helps shape the experience. The night I found my lifeless father, Tanya (Tonya -sp?) and Alicia were so caring and empathetic to me while talking through this horrible event. But when it was time to collect my Dad’s body they were very respectful and expeditious with that harder parts of that evening. I am so happy my parents had prearranged which funeral home to use because it made the whole thing that much more bearable. Thank you ladies for all that you have done for my family. There is a special place in Heaven for people who regularly work with death and dying.”
— Leslie Galvin
“We held services for my Mom at Comfort. I currently live in SC, and they helped me with some of the planning details and made it very easy for me during our time of need. Their staff is warm, genuine, and caring.”
— Virginia Erb
“I do not have enough words to express how grateful and appreciative I am for Alicia and Tonya. There was a sudden death in the family and they were able to help us get things figured out ASAP and were very easy to work with. Communication was extremely easy and I was always able to have any questions I had answered very quickly. Grief is never easy and having to plan a funeral during is terrible, but I wouldn’t have been able to do it without Alicia and Tonya.”
— Cassandra
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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