Pinehaven Funeral Home & Crematory LLC
103 Sullivan Kilrain Rd, Hattiesburg, MS, 39402
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Mississippi
$1,996 – $6,278
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $1,996–$6,278. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“Pinehaven went above and beyond after the loss of our son. I cannot recommend them enough for an easy process during such a difficult time in our lives. Thank y’all for being caring, compassionate, and treating us as if we are family. I’m forever grateful.”
— Amy Warden
“A.long story so I'll just point out the highlights. 1. Released my brother's ashes to a non family member. 2. He was a veteran and charged full retail. 3. When a flag was requested it was never sent. 4. After being requested to be picked up, an appointment for pickup was made. The next day when we arrived to pick up. The employee said it would be a few minutes she slipped.out the back door and 40 minutes later showed.up with his veteran, flag. Sad day complicated by Pinehavens uncaring and disrespectful attitude.”
— Ray Ainsworth
“I am humbled and grateful to the kind souls at Pinehaven Funeral Home for guiding our family through an awful and unnatural grief, and the confusion of those things that must be done in such times that are yet so difficult to accomplish. There is an expectation that funeral home personnel will be compassionate in rendering service to the bereaved, sure, but a natural and sincere goodness of spirit rang through the words and the actions of Butch and all of the Pinehaven staff. Our burden was made more bearable not only for the assistance but for the genuine caring of people that seem to be meant for, called to their work and its service to others. Not from the area nor familiar with Pinehaven Funeral Home, I was referred by someone for whom Pinehaven had provided funeral services in the past. I had little choice but to trust the recommendation. That trust was well rewarded. I now recommend that you trust Pinehaven Funeral Home with the faithful care of your loved one and dependable guidance through such a difficult process.”
— Beau Stewart
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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