Roan Family Funeral Home - Still Oaks Chapel
1217 Suncook Valley Hwy S, Epsom, NH, 03234
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in New Hampshire
$2,869 – $9,025
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,869–$9,025. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“A young friend of ours passed suddenly and with virtually no plans in place. Katie and Matt worked graciously with her family during a time that was incredibly stressful and upsetting. Katie guided them through the hospice process and ultimately worked with them to create not only a beautiful ceremony, but one that was also within their budget. Every detail was accounted for, and even the mass cards were laminated for lasting memories for years to come. When it came time for the wake, no one needed to worry about their children. The kids felt at ease in the children's room where they could escape the big crowd if needed. Katie and Matt honored the memory of our friend in such a magnificent way. The video of memories they created and shared online was so touching, and we feel that everything was done with love right down to the blue butterfly placed near our friend's urn for all to see. We can't thank them enough for showing compassion and great care during such a difficult time.”
— Hilary Ryan
“Absolutely professional and compassionate people. From the first call I felt completely supported. Katie made the sudden passing of my brother as comfortable as it could possibly be from start to finish. Thank you very much.”
— Lisa Champagne
“I highly recommend Roan Family Funeral Home/Still Oaks in Chichester. The people who work there are the best. They are respectful and helpful in time of need.”
— Carol Cassin
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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