City of Oaks Funeral Home & Cremations
4900 Green Rd, Raleigh, NC, 27616
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in North Carolina
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“I have been absolutely astounded at the kindness and professionalism of City of Oaks. They have made the hardest time of my life - losing my father - so much easier with regard to everything that comes after. My father passed in home hospice, and the gentlemen who came to retrieve his body in the wee hours of the morning were dressed in suits and consummate professionals. They offered sincere condolences and were caring and efficient while still allowing me and my family all the time we needed to let go. They handled his body with respect and care and I am eternally grateful for the peace they brought to this part of the process. Our situation was unique because my father chose to donate his body to medical education and research at Duke. City of Oaks coordinated everything for me and the entire process was smooth and efficient. I have since emailed them approximately 10,000 questions, and each email has been answered quickly, with thorough and compassionate answers to everything I've thrown their way. To top it off? Their pricing is so fair and affordable, which is never the case when it comes to services for our lost loved ones. I would recommend them again and again without hesitation.”
— Birdie
“Everyone at City of Oaks has been so compassionate and professional. Jessica helped me through the entire process, she was uplifting she took her time And was very respectful. From every phone call, and meeting all of the employees have been absolutely kind, thoughtful, and full of compassion. I highly recommend City of Oaks to anyone who needs their services.”
— juliana williams
“The process for cremation for my father was quick and easy process, super polite by the staff offering three condolences to my father. Price was personally below the average for cremation that I researched for other places in the rdu area at other funeral homes. Thanks for taking care of my father and making the process easy for my family!!!”
— Adam Page
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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